DB ASSOCIATES of WI, LLC 

What is your vision for Personal and Leadership development? The Choice is Yours; Communicate,Collaborate and Cooperate. 

Think Better.  Think Results                    

    Leading High Performing Team                                  Purposeful Leadership

    Managing Complaints and Conflict Resolution              Building Winning Partnership

    Peer Today, Boss Tommorrow                                    Essential Skills of Communication

    Engaging Generational Diversity                                 Managing Competing Nows

Provide exceptional customer service and help your organization become an employer of choice.  Move your business forward, learn to master the 5 R's;Respect, Results, Responsibility, Reward and Recognition to develop call center behaviors that drive customer loyalty scores and create selling opportunites.    Optimize the talent in your call center and drive results through training initatives that are fun and contribute to the bottom line.  Call Center Training Options!  Click Here  

Maintaining and retaining a healthy workforce is an essential key to healthcare reform. Need to do more with less?   Hospital and Healthcare Institutions know Everything Counts! DB Associates helps create ongoing learning events for the staff so they can stay in step with the latest techniques and measurments to serve their patients, providers and interdicsiplinary team members. We help teams leverage and balance their clinical skills with people skills, to save time, manage resources and provide exceptional service.  Know What is Right, Do What is Right, Manage Competencies Right!     

Managing the business of manufacturing is changing rapidly.  Not only do the front line leaders have to motivate and inspire a reduce workforce, but they increasingly need to create and innovate new ways for the production line to keep up with the "parts to order" mindset.  Past inventory  methods created a surpluse to ship to the customer, yet today, many customer have a "just in time" ordering process and the suppliers have had to adjust their production lines to accomodate.  Engaging your line staff  to keep a competative advantage is the first step.  DB Associates in partnership with the Coffman Organization offers employee lunch and learns, front line leadership series and executive stratgic planning sessions.  Leading to Engage blends an on line survey, classroom traing and webinar follow-up to keep the manufacturing professional ahead of the game.